AlertFlow.io
AlertFlow

Terms of Service

These Terms of Service ("Terms") govern your access to and use of our platform, including APIs, websites, integrations, and associated services. By accessing or using the platform, you agree to be bound by these Terms.

1. Eligibility and Account Responsibility

You are responsible for all activity under your account, including the actions of team members or systems acting via your API keys.

2. Acceptable Use

You agree not to misuse the platform or access it using automated systems in ways that could harm the system or its users. You must not use the platform to send spam, illegal content, or unauthorized messages.

3. Customer Data

You retain ownership of any data you submit to the platform. You are solely responsible for the legality, accuracy, and content of such data, and for ensuring that it complies with all applicable regulations, including privacy laws such as GDPR or CCPA.

4. Integrations

You may choose to connect third-party services (such as Twilio or your own SMTP server). We are not responsible for the performance, availability, or data handling of these external providers.

5. Platform Availability

While we strive to ensure high availability, the platform may occasionally be unavailable due to maintenance or technical issues. We are not liable for any damages or losses resulting from downtime.

6. Termination

We reserve the right to suspend or terminate your access to the platform at any time if you violate these Terms or if your use threatens system stability or security.

7. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes via the platform or associated communication channels. Continued use of the service after such changes constitutes your acceptance.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages, or loss of data, profits, or business resulting from your use of the platform.

9. Contact

If you have questions about these Terms, please contact us .